From now on, we will receive customer support from our new colleague “VineBot”. VineBot is able to answer all common questions and answers your questions within a few seconds. This gives you quick support if you get stuck in the program. With every question asked, VineBot also improves and will be able to help you even better in the future.
VineBot will forward complicated questions to our support team, who will then get back to you directly (available from the Pro version).
VineBot is available to all users of Basic - Premium subscribers. To get an answer from VineBot, you can simply write a message via the Support Chat.
